IT Support - 10 Tips for Companies
IT Support is a critical aspect in running a small business. Reliability at a great price is essential to stay competitive in most industries. An unreliable IT system can not only waste your company’s time and resources it can be extremely frustrating. There are a few tips that can save your company time and money when planning a new IT System or upgrading or fixing an existing one.
- Buy server hardware that has great onsite warranty from a reliable vendor like HP, Dell, IBM, and Acer. The extra few dollars saved in buying cheaper white non brand hardware is usually lost in the first warranty claim
- Server vendors now offer 5 years warranty on their hardware. This extends the life of your investment
- Compare and understand OEM licensing versa normal licensing from Microsoft. Understand open source is free to download not install and maintain
- Buy a UPS to protect your Server
- Ensure your IT Support vendor offers monitoring. So that you’re most crucial part of your network is pro-actively supported.
- Research any third party applications that you purchase to run in your environment. A large percentage SME buy poorly and spend more on an ongoing basis to just keep poor applications running
- Check your backups on a regular basis and know what is in the backup.
- Have more then 1 backup of your system on different media eg Tape and Hard disk. Have at least 4 weeks worth of backups and keep 1 monthly copy
- Plan for a disaster and test that plan
- Choose your IT Support consultants carefully
These are just a few tips that can help companies in saving time and money on IT Support
www.myithelpdesk.com has been established since 1999. We specialize in IT support and Computer Support for companies ranging from 10 users to 500 users. We offer both onsite support and remote support solutions.
Suite 10, 96-98 Wigram St
Harris Park
Sydney NSW 2150
Ph 1300 660 352
help@myithelpdesk.com